FAQ's

Q:  Where can I find fabric and materials information?

A:  You’re detail-oriented. We like that. Fabric and materials information can be found with the product descriptions on the individual product pages.

 

Q:   I’m looking for a wag your tail product that I don't see on your website. Is there any way I can order it?

A:  At Wag Your Tail we like to keep it fresh, and our collections are updated often to stay in-tune with the season. The dynamic nature of our product selection means that sometimes specific items can be difficult to track-down. WagYourTail.net reflects the most up-to-date availability of our products. If you do not see a product on our website, it is not available through us at the current time.

Q:  The item I want to purchase is "out of stock". Can I order it and have it ship when it's available again?

A:  If the words “out of stock” appear next to the size selection of an item, the item is currently unavailable, and while we wish we had more to offer, there is no guarantee that product will be restocked.

Q:  Are there any benefits to having an account with you?

A:  Registering for an account makes shopping easier from start to finish, with features including: Save shipping addresses & billing information, Track orders & view order history, Make checkouts faster.

Q:  How do I unsubscribe from your mailing list?

A:  To unsubscribe from an email, click the “unsubscribe” link at the bottom of our emails. If you are having difficulty, please contact us.